Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing and using the Sottoencyc website and services, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Sottoencyc provides information, guidance, and support services to help UK pensioners understand and access benefits they may be entitled to. Our services include:

  • Benefit eligibility assessments
  • Application assistance and guidance
  • Appeal support and representation
  • Educational resources and information

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Use our services lawfully and respectfully
  • Not share your account access with others
  • Notify us of any changes to your circumstances
  • Respect the confidentiality of other clients

4. Disclaimer of Warranties

While we strive to provide accurate and up-to-date information:

  • We cannot guarantee the accuracy of all information
  • Benefit rules and regulations may change
  • Each case is unique and results may vary
  • We are not liable for decisions made by benefit authorities

5. Limitation of Liability

Sottoencyc shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

6. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your personal information in accordance with our Privacy Policy and applicable data protection laws.

7. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Sottoencyc and is protected by copyright and other intellectual property laws.

8. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the updated terms on our website.

11. Contact Information

If you have questions about these Terms of Service, please contact us:

  • Email: [email protected]
  • Phone: 020 7946 0958
  • Address: 42 Victoria Street, London SW1H 0TL, United Kingdom