Privacy Policy

Last updated: January 15, 2025

1. Introduction

Sottoencyc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number, postal address)
  • Information about your benefit circumstances
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Website usage data and analytics
  • Cookie and tracking technologies data

3. How We Use Your Information

We use the information we collect to:

  • Provide benefit guidance and support services
  • Respond to your inquiries and requests
  • Send you newsletters and updates (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • With trusted service providers who assist us in operating our website
  • In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability

7. Cookies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through our cookie settings tool or your browser settings.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: 020 7946 0958
  • Address: 42 Victoria Street, London SW1H 0TL, United Kingdom

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.